Privacy Policy

Information you give us. Your name, email address, company, phone number, email signature and other profile details; your messages to us; and the information you enter about your leads and clients, such as their names, contact details, property interests and notes ("Lead Information").

Payment information. Payments are handled by our payment processor. We receive limited details such as your name, billing address, the last four digits of your card and your subscription status. We do not store your full card number.

Information collected automatically. When you use the Service, we and our service providers automatically collect information such as your IP address, browser and device type, pages viewed, actions taken in the app, and dates and times of use, using cookies and similar technologies.

We use information to: provide, operate and maintain the Service; create and manage your account; process payments and manage your subscription; send you service emails, such as welcome, billing, cancellation and security messages; respond to support requests; understand how the Service is used and improve it; send you product updates and marketing, which you can opt out of anytime; detect and prevent fraud, abuse and security problems; and comply with the law and enforce our Terms.

We store and process Lead Information on your behalf, only to provide the Service to you. We do not contact your leads, sell Lead Information, or use it for our own marketing. You are responsible for having the right to store Lead Information and for responding to any request from your leads about their information. If one of your leads contacts us, we will refer them to you.

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share information only with: service providers who help us run the Service, such as our app hosting provider, payment processor, email delivery provider and analytics tools, who may use it only to provide services to us; authorities or others when we believe the law requires it, or to protect the rights, property or safety of FollowUpz, our users or the public; a buyer or successor if we are involved in a merger, acquisition or sale of assets, in which case this policy continues to apply to your information; and anyone else with your consent.

We use cookies and similar technologies to keep you signed in, remember your preferences and understand how the Service is used. You can control cookies in your browser settings, but parts of the Service may not work without them.

We keep your account information for as long as your account is active. After your account ends, we may delete your profile and Lead Information after 30 days. We may keep some information longer where needed for legal, tax, accounting, security or dispute-resolution purposes.

We use reasonable measures to protect information, but no method of storing or sending data is completely secure, and we cannot guarantee the security of your information. Keep your password private, and do not store sensitive information such as Social Security numbers, financial account numbers or health information in the Service.

You can view and update your profile in the app, and opt out of marketing emails using the unsubscribe link in any marketing email. You will still receive service emails about your account.

Depending on where you live, you may have the right to ask for access to, correction of, or deletion of your personal information. To make a request, email followupzhq@gmail.com. We may need to verify your identity before responding, and we will respond as required by the law that applies to you.

The Service is operated from the United States, and your information is stored and processed in the United States. If you use the Service from outside the United States, you consent to this transfer.

The Service is for adults using it for business. It is not intended for anyone under 18, and we do not knowingly collect information from children.

We may update this policy from time to time. If we make a material change, we will notify you by email or in the app before it takes effect. The effective date at the top shows when it was last updated.

Questions about this policy or your information: followupzhq@gmail.com.